Privacy Policy

Our beliefs regarding data protection and user privacy

Data protection and user privacy are human rights We have a duty of care to the people using our systems and this policy aims to outline how we collect use and safeguard your data.

You have a right to access, update or delete any of the personal information that is held about you. Please contact Lorna Watts to discuss your needs.

Key employees have access to our systems with multi-layered security to provide essential maintenance and development activity.

Information that we collect

Contact details such as your name, address, telephone number and email Health information relevant to your treatment

Data storage and security

Personal details and medical information sent to us via Google forms are kept as part of your medical record to be used for safe and effective treatment. These forms are accessible to Lorna Watts and one key individual at Aztec Media for technical support. Google forms employ industry-standard security measures like encryption (SSL/TLS) and HTTPS for data transmission. Data is stored securely on Google servers protected by their comprehensive security protocols. In the unlikely event of a security breach, we will report to all relevant persons and the authorities within 72 hours if it is apparent that personal data stolen is in an identifiable manner.

All data held by Aztec Media is secure. Firewalls block all public access to our systems except for secure browser (https), email and mobile network connections necessary to provide our services.

Payment is made by Bacs on receipt of an invoice, so we do not hold payment details for you. On request a payment link can be sent by email and payment made through Zettle. This is a onetime unique link, and no card information is stored by Zettle. Zettle is also a PCI-certified company, ensuring a secure network and adherence to the Payment Card Industry Data Security Standard (PCIDSS).

Our website does contain some links that take you through to other health care related websites. Please note that if you follow one of these links, we are not responsible for the privacy practices of these third parties.

We may update this policy from time to time to reflect changes in our practice and legal updates in relation to data protection so we would encourage you to review the policy periodically.

Please contact [email protected] if you have any concerns or questions relating to our privacy policy. I am committed to offering you the highest standard of care and safeguarding your privacy.

ICO Registration Number: ZB894573